Desktop Support Engineer Resume Format

               Desktop Support Engineer Resume Format             RESUME

Keshav   Poddar

Job Profile: Desktop support Engineer

Date of Birth   :  13– June – 1996

Email ID           :

Mobile No.      :  +91-9997914170

Career Objective

Seeking a challenging position in an engineering environment where I could add my knowledge and skills for the better productivity of the organization. A strong believer in the ability of the Architecture and research combined with Design thinking for strengthening our societies and having a positive effect on the  world.


➢ 10 th from  B.S.E.B  in 2012 with 70%.

➢ 12 th from  A.B.O.S  in 2014 with 65%

➢ Three Years  Diploma in Computer Science and Engineering  from U.P.B.T.E Lucknow in 2018 with  82 % Passed with Honours.

     Technical Skills

  • Knowledge in software and hardware installation and troubleshooting.
  • Troubleshooting, installing and configuring MS Outlook.
  • Solve internet related problems configuration basic TCP/IP settings.
  • Installing of Win XP, Win 7, Win 8 and create profile.
  • Configuring, managing, monitoring and troubleshooting of complete Desktops, Laptops and Printers.
  • Knowledge of File Services like FTP, and FSRM.
  • Setup and configuration of DNS and DHCP.
  • Understanding of VPN and WDS in Server 2012 R2.
  • Understanding of Disk Management.
  • Installation and configuration of Active Directory and handling user creation and deletion
  • Knowledge of Remote Desktop Connection and teamviewer.
  • Lan environment troubleshooting.
  • Installation, configuration and maintenance of Local and Network Printers
  • Good communication skills.
  • Knowledge of OSI and TCP/IP Model.
  • Understanding of IP addressing.
  • Sound Knowledge of DHCP, DNS,


 Organization:   Silicon Comnet Pvt Ltd.

Duration:  01 July 2016 to 01 August(2017)         

Job Profile: – Desktop support Engineer

  • Manage Local Printer & Network Printer.
  • Configuration and Troubleshooting of Mail Client like Outlook Express and Microsoft Outlook.
  • All type of Client Operating System Troubleshooting like XP, Win 7.
  • Troubleshooting and configuration of File Sharing Permission.
  • Knowledge of Desktop / Network Hardware Components Installation, Upgradation and Troubleshooting.
  • Work on Experience of Windows XP & Windows 7/ 8  & Windows Sever 2008 R2 &2012 R2 Installation,Customization and Troubleshooting in Different Vendors Product (Desktop / Laptop).
  • Installation & configuration of LAN Network in Windows Environment (Win XP, Win7 Etc.)
  • Managing the installation and configuration part of all standard software as per the Company policy.
  • Remote management through Team Viewer & Remote Desktop to solve Windows and Software  Issue

      Personal  Details

  • Father’s Name                         : Mr. Ram Udgar Poddar
  • Mother’s Name                       :        Indu Devi
  • Marital status                         :        Single
  • Nationality                              :        Indian
  • Language                                :        Hindi, English
  • Permanent Address                :        RZF-776/19A,Gali no-16,palam colony,

                                                                    Dwarka,Pin -110045

  • Strength                    :       Self Motivated , Positive attitude
  • Hobbies :       Reading News Paper, Watching News


I hereby declare that the above-mentioned information is correct up to my knowledge and belief. I bear the responsibility for the correctness of the above-mentioned particulars.


Date:                                                                                                     Name:

                                                                                                              Keshav Poddar

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